What is better Dezide or NinjaOne (Formerly NinjaRMM)? Comparing Dezide and NinjaOne (Formerly NinjaRMM), it is simple to see which Customer Support Software product is the more effective alternative. This means that your enterprise will be able to choose most productive and useful software. You can check the specifics, including available tools, pricing, plans offered by each vendor, offer conditions, and more
We also let you evaluate their total scores to know which one seems to be more suitable. Dezide has 7.6 points for overall quality and N/A% rating for user satisfaction; while NinjaOne (Formerly NinjaRMM) has 8.6 points for overall quality and 93% for user satisfaction. Similarly, you can also assess which software business is more credible by sending an email request to both vendors and see which one replies faster.
Those of you who are pressed for time or need a Customer Support Software advice from our team might want to take a look at these top choices for this year: Zendesk, Freshdesk Omni, Freshdesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
No Customer Support Software will be able to cater to all the requirements of a company. Even though core features of Dezide and NinjaOne (Formerly NinjaRMM) are obviously a priority you should also carefully study the integrations provided by a given product. Very often you will already be making use of some other B2B software in your company and it’s always wiser to opt for products that integrate well with one another. If you do that you can guarantee a smooth transfer of information between your teams and software used, which can considerably reduce time wasted on migrating between one solution and the other.
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