What is better SafeSoft Solutions or NinjaOne (Formerly NinjaRMM)? If you’re getting a hard time deciding on the best Customer Support Software product for your situation, it’s a good idea to compare the available software and determine which one offers more benefits. In particular, here you can examine SafeSoft Solutions (overall score: 7.2; user rating: N/A%) vs. NinjaOne (Formerly NinjaRMM) (overall score: 8.6; user rating: 93%) for their overall performance.
You can also see which one provides more features that you need or which has better pricing plans for your current budget. Using a clear table to compare their features will significantly increase the chances of getting the right product for your company. Take a closer look at other areas of the software such as ease-of-use, adaptability, scalability, and pricing terms.
People who want to save some time or could use a Customer Support Software advice from our team may want to examine these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
In the event you continue having doubts about which app will perform best in your case it may be a good idea to investigate each service’s social metrics. Such metrics are quite often an indicator of how popular a given software is and how big is its online presence. For example, in case of Facebook SafeSoft Solutions has 251 likes on their official profile while NinjaOne (Formerly NinjaRMM) profile is liked by 1486 users.
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