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Compare simplyCT vs Vivantio

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better simplyCT or Vivantio? Finding the right Customer Support Software product is as simple as comparing the good and weaker characteristics and terms offered by simplyCT and Vivantio. Here it's also possible to match their all round scores: 6.9 for simplyCT vs. 8.4 for Vivantio. Or you can verify their general user satisfaction rating, 100% for simplyCT vs. 93% for Vivantio.

We suggest that you spend some time to analyze their specific functions and determine which one is the better option for your company. Likewise, keep in mind to take into account your company’s or industry’s unique case, for example, a multilingual app for a global team or a mobile app to help you work on the go.

We realize that not all companies have enough time to try out a wide range of various solutions, so we created a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.

You shouldn’t expect just a broad range of functionalities and flexible pricing from a credible Customer Support Software. Almost as important as main features is a quality customer support. You want to guarantee that in a situation where you have any questions about simplyCT or Vivantio, or you run into a problem, or perhaps you’ll want to request a specific update or functionality beneficial to your business you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to profit from individual training or at the very least a knowledge base you can use.

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