What is better simplyCT or Zendesk? Getting the best Customer Support Software for your company is key to growing your company’s productivity. In our platform, you can easily review various solutions to see which one is the proper software for your requirements. Here you can match simplyCT vs. Zendesk and look at their overall scores (6.9 vs. 9.7, respectively) and user satisfaction rating (100% vs. 98%, respectively).
Additionally, you can browse the details of costs, terms and conditions, plans, functions, tools, and more, and determine which software offers more advantages for your business. In practice, choose the software which helps you to add/remove features and pricing to match your company growth or lack of it.
In case you you need to quickly decide on the top Customer Support Software according to our review team we recommend you try out the following products: Freshdesk Omni, Freshdesk, Zendesk.
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In the event you are still having second thoughts about which product will work best for your business it may be a good idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular each service is and how large is its online presence. For example, in case of Facebook simplyCT has 31 likes on their official profile while Zendesk profile is liked by 82676 users.
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