What is better simplyCT or Zendesk Chat? Specific firms demand different types of Customer Support Software. To learn which solution meets your requirements, think of comparing various solutions feature by feature including their terms and costs. Similarly, you may get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: simplyCT (6.9) vs. Zendesk Chat (8.5) for general quality and efficiency; simplyCT (100%) vs. Zendesk Chat (100%) for user satisfaction rating. Examine their strong and low points and decide which software is a more sensible choice for your company. A simple, practical tactic is to list the pros and cons of both applications next to each other and find out which solution is better.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software solutions available out there, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Freshdesk, Zendesk.
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
In case you continue having second thoughts about which app will perform best in your case it might be a good idea to take a look at each service’s social metrics. These metrics are frequently a way to see how popular every software is and how large is its online presence. For instance, in case of Facebook simplyCT has 31 likes on their official page while Zendesk Chat profile is liked by 65000 users.
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