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Compare Zendesk Chat vs Salesforce Service Cloud

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Zendesk Chat or Salesforce Service Cloud? Today’s enterprises require the top Customer Support Software product to continue to be competitive. On this page we help you with choosing the right software, by allowing you to evaluate Zendesk Chat and Salesforce Service Cloud down to the very details of their individual functions.

It's also possible to check our general scoring values, which rate the software overall quality and performance. Zendesk Chat got a 8.5 score, while Salesforce Service Cloud has a score of 9.6. Likewise, you can compare their general user satisfaction rating: 100% (Zendesk Chat) against 97% (Salesforce Service Cloud). Bear in mind to select the solution that best matches your most crucial issues, not the software with a lot of features.

If you want to quickly locate the top Customer Support Software according to our review team we advise you check out one of these services: Freshdesk, Freshdesk Omni, Zendesk.

If you are still having doubts about which product will be best in your case it may be a sound idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular every product is and how big is its online presence.For example, if you check Zendesk Chat LinkedIn page you’ll see that they are followed by 609 people. In case of Salesforce Service Cloud the volume of followers on their LinkedIn page is 2120339.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.