Salesforce Service Cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Computer Telephony Integration (CTI)
- Record types
- Lead-contact account management
- Files
- Salesforce identity
- Roles and permissions
- Snap-ins for live agent chat
- Social customer service pro
- Knowledge
- Work order management
- Service console
- Customer community
- Chatter
- Community starter
- Email integration with Outlook
- Advanced case management
- Customer account portal
- Custom page layouts
- Standard success Plan
- Asset management
- Omni-channel supervisor
- Field service dispatch
- Service contracts and entitlements
- Developer Sandbox
- Unlimited online training
- Activity feed
- Developer Pro Sandbox
- Topics and recommendations
- Data and file storage
- Order management
- Omni-channel routing
- Case auto-assignment
- Service analytics app
- Social customer service starter pack
- Product tracking
- Case milestone tracker
- Unlimited custom applications
- Google Apps integration
- Custom profiles
- AppExchange app integration
- Offline access
- Lightning App builder
- Case escalation rules and queues
- Web services API
- Opportunity tracking
- Workflow and approval automation
- Web and email case capture
- Task management
- Customizable reports and dashboards
- Case email auto-response
- Advanced reporting features
- Salesforce mobile app
- Email templates
Pricing Info
Pricing Info
Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.
Essentials – $25/user per month
- Chatter
- Salesforce mobile app
- Files
- Topics and recommendations
- Case auto-assignment
- Web and email case capture
- Case email auto-response
- Case escalation rules and queues
- Lead-contact account management
- 1 Service console app per org
- Basic omni-channel routing
- Omni-channel supervisor
- Knowledge (read only)
- Knowledge (read-write)
- Computer Telephony Integration (CTI)
- Phone
- Social Customer Service
- Live agent chat (limited functionality)
- Next best action
- Help center
- Customizable reports and dashboards
- Opportunity tracking
- Task management, activity feed
- Email integration with Outlook
- Google Apps integration
- Custom profiles and page layouts
- Lightning App builder
- AppExchange app integration
- Email templates
- Data and file storage per user
- Limited Lightning flow automation
Professional – $75/user per month
- All Essentials plan features except phone, live chat, and help center, plus:
- Service orders
- Service contracts and entitlements
- Work order management
- Asset management and product tracking
- Unlimited custom applications
- Developer Sandbox
- 2 Roles and permissions per org
- 3 Record types per object
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Web services API – $25/user/month
- Developer Pro Sandbox
Enterprise – $150/user per month
- All Essentials and Professional plan features except phone, plus:
- Service console apps
- Advanced case management
- Advanced reporting features
- Offline access
- Web services API
- Lightning flow automation (unlimited)
- Roles and permissions
- Record types (per object)
- Salesforce identity
- Workflow approval
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Chat (live agent) – $75/user/month
- Developer Pro Sandbox
- Full Sandbox
Unlimited – $300/user per month
- All Enterprise plan features, plus:
- Knowledge (read-write)
- Chat (live agent)
- Developer Pro Sandbox
- 1 Full Sandbox per org
- 24/7 Support and configuration services
Integrations
Integrations
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
- Autotask
- ConnectWise
- JIRA
- Salesforce Service Cloud
- ServiceNow
- Zendesk
- Oracle Service Cloud
- Freshdesk
- Freshservice
- Desk.com
- Help Scout
- Cherwell Software
- Wrike
- SugarCRM
- Microsoft Dynamics CRM
- Zoho CRM
- Netsuite
- Autotask
- Close.io
- ConnectWie
- Infusionsoft
- Pipedrive
- HubSpot CRM
- Oracle Sales Cloud
- Base CRM
- CustomerGauge
- Act! Essentials
- Sap Hybrid Cloud for Customers
- Sage CRM
- Bullhorn
- Maximizer CRM
- Insightly
- Microsoft Dynamics GP
- Microsoft Dynamics AX
- QuickBooks
- Freshbooks
- Taxify
- Sage Intacct
- Sage 200
- Tipalti
- Plaid
- Shopify
- Volusion
- Ecwid
- Bigcommerce
- Magento
- Etsy
- Woocommerce
- Weebly
- SAPAnywhere
- Epages
- Oracle Eloqua
- Marketo
- HubSpot Marketing
- Act-On
- MailChimp
- Mailjet
- Allbound
- Autopilot
- Constant Contact
- Kissmetrics
- Facebook Lead Ads
- Campaign Monitor
- iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Company Email
info@salesforce.com
Contact No.
Company's Address
Salesforce Tower, 415 Mission Street, 3rd Floor
San Francisco, CA 94105
USA
Salesforce Service Cloud Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Global payroll
- Employee & contractor onboarding
- Tax & compliance automation
- Country-specific employment contracts
- Multiple currencies & payment methods
- Reporting & analytics
- Accounting & HR integrations
- Benefits administration
- Equipment management
- Immigration & visa support
Pricing Info
Deel Payroll
Employer of Record (EOR) – $599 per employee per month
- Full legal employment in 150+ countries
- Local tax, payroll, & labor compliance
- Automated payroll
- Benefits administration
- Seamless onboarding
- Automated contracts
- Continuous HR & legal support
Contractor Management Plan – $49 per contractor per month
- Automated localized contracts
- Compliant global payments
- Tax document management
- Streamlined onboarding
- Verification & compliance checks
- Invoice approvals & expense tracking
Contractor of Record – Starts at $325 per contractor per month
- Compliance for contractor classification
- Compliance for worker status
- Tax & labor law adherence
- Reduce misclassification risks
- Automated payment & invoicing
- Contract management with local expertise
- Smooth transition from contractor to FTE
Deel PEO – Free for up to 3 months
- Shared model for payroll & compliance
- Benefits administration
- Localized healthcare & perks
- Tax, social security, & labor compliance
- Multi-currency payroll processing
- HR support for onboarding & more
US Payroll – Contact Deel for price inquiry
- Registration support in all US states
- Federal, state, & local tax filing and remittance
- Automate W-2, W-4, 1099, & new hire filings
- On-demand expert payroll compliance support
- HR & accounting systems integrations
- Employee self-service portals
Global Payroll – Starts at $29 per employee per month
- Unified payroll processing
- Compliance with local tax regulations
- Multi-currency payment support
- Exchange rate management
- Integrated reporting & analytics
- Employee self-service access
Deel HR
Deel Engage – $20 per worker per month
- Performance management
- Surveys
- Learning management
- Career management
Deel Compensation – Up to $15 per employee per month
- Compensation reviews & planning
- Budgeting tools
- Global salary benchmarking
- Global market insights
- Automated payroll adjustments
- Pay transparency enablement
- Multi-currency & localized compliance
Deel Workforce Planning – Up to $18 per employee per month
- Organization chart modeling
- Shareable headcount, scenario planning
- Budget & cost analysis
- AI-driven distribution recommendations
- ATS & Deel Compensation integration
- Custom approval & request flows
- Plan attainment tracking
Deel HRIS – Starts at $5 per employee per month
- Onboard anyone, anywhere in days
- One login for PTO, time, docs, & people data
- Create, send, & store docs in a single place
- Give managers tools on the web, Slack, & mobile
- Share headcount & cost views
- Set roles & permissions in a few clicks
- Automate repetitive tasks without coding
Deel Benefits Admin – Contact Deel for price inquiry
- Access to global benefits providers
- Automated enrollment & administration
- Automated deadline notifications
- Localized regulation compliance admin
- Cost tracking & reporting
- Self-serve benefits builder
- Payroll and HR system integrations
Deel Talent – Contact Deel for price inquiry
- Unlimited job requisitions & countries
- Agency matching or BYO talent partners
- Customizable fees
- Worker compliance
- On-platform onboarding
- Centralized talent partner communication
- Comprehensive reporting
Deel Immigration – Contact Deel for price inquiry
- Support for applications, renewals, etc.
- Streamlined processing
- Local immigration law expertise
- Digital tracking & status updates
- Free eligibility check
- US expertise with a 90% approval rate
- Manage all visas from one channel
Deel Background Checks – Contact Deel for price inquiry
- Automated background checks
- Criminal records, employment, & education
- Global privacy, hiring laws compliance
- Deel Platform Global Payroll integration
- AI-powered automation
Deel IT
Deel IT – $10 per person per month
- Real-time asset tracking
- Global equipment catalog & app marketplace
- IT policy automations
- HRIS-synced workflows
- Reporting & auditing tools
- Integrations with leading ITSM & identity providers
- Worker self-serve equipment ordering
Device Lifecycle Management – $18 per device per month
- End-to-end device management
- Automated pre-configuration, deployment
- Real-time device health tracking
- Real-time security & assignment
- Fully integrated logistics and storage
- Cost optimization for leasing
- End-of-life buyback & upgrade options
Mobile Device Management – $9 per device per month
- Centralized management
- Remote configuration, updates, security
- Device locking & data wiping
- Industry-standard compliance monitoring
- Automated patch management
- Integrates with major operating systems
Endpoint Protection – $9 per device per month
- Advanced threat detection
- Real-time response for all endpoints
- AI-driven malware, ransomware protection
- Continuous monitoring
- Zero-trust security model
Identity & Access Management – $11 per person per month
- One digital identity for your global team
- Single sign-on (SSO)
- Multi-factor authentication (MFA)
- Automate provisioning & deprovisioning
- Integrates with JumpCloud, Okta, etc.
24/7 Tech Support – $99 per person per month
- 24/7 coverage
- Fast response times
- Resolves all crucial hardware & software issues
- Enroll a select group or your entire organization
- Experienced IT specialists
Deel Services
Entity Set Up – Contact Deel for price inquiry
- Full legal registration in 90+ countries
- Local tax & labor compliance
- Corporate regulation compliance
- Payroll & benefits implementation
- Tax infrastructure implementation
- Ongoing administrative support
- Risk mitigation to avoid penalties
Equity Consulting – Contact Deel for price inquiry
- Tailored, compliant equity plans
- Compliance guidance for taxes, reporting
- Multi-country tax withholding
- Support for stock options, RSUs, more
- Employee education
Integrations
- Slack
- QuickBooks
- Xero
- BambooHR
- Workday
- Greenhouse
- NetSuite
- HiBob
- Okta
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shopify, Nike, Coinbase, Klama, Notion, Revolut, Reddit, Dropbox
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Deel makes global hiring simple. With tools for onboarding, compliance, and payroll, companies can hire talent anywhere in the world while ensuring legal and tax requirements are handled automatically. Whether you’re a startup or an enterprise, Deel helps you build and pay your international team effortlessly.
Company Email
Contact No.
Company's Address
425 1st Street, San Francisco, CA, United States
Deel Comparisons
Popular Deel Alternatives
Every time you choose a product that you are sure will work best for your company you shouldn’t only focus on what professionals have to say about it. In many cases individual experience with the product may change, depending on specific goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for each service to give you an immediate impression of how actual users of Salesforce Service Cloud and Deel evaluate their experience with the service. Our system is based on detailed analysis of product mentions on other websites, social networks and blogs, so you are going to receive a full and credible overview of what other people think about every app. In this example Salesforce Service Cloud has a total satisfaction rating at 97% while for Deel 98% of people claim they had a positive experience with it.
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