What is better Vivantio or EngageBay? Getting the best CRM Software product is all about evaluating various solutions and determining the top application for your specific needs. Our exclusive algorythm will give you an instant look at the general rating of Vivantio and EngageBay. For total quality and performance, Vivantio scored 8.4, while EngageBay scored 8.9. On the other hand, for user satisfaction, Vivantio earned 93%, while EngageBay earned 100%.
Below you can also check their characteristics, terms, plans, etc. to see which software will be more suitable for your needs. One key feature to check is if the software can enable/disable permissions on various types of users to limit the exposure of any critical company data.
Our team put a lot of effort to review all popular IT Service Software services offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, LiveAgent, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
EngageBay integrates with the following business systems and applications:
Zapier
QuickBooks
WordPress
Xero
Twilio
Office 365
Google Contacts and Calendar
Stripe
SendGrid
Mailgun
Mandrill
Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
In the event you continue having doubts about which solution will perform best for your company it may be a sensible idea to investigate each service’s social metrics. Such metrics are usually a way to see how popular every solution is and how extensive is its online presence.For instance, if you look at Vivantio LinkedIn page you’ll learn that they are followed by 1335 people. In case of EngageBay the volume of followers on their LinkedIn page is 110.
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