What is better Vivantio or eStreamDesk Helpdesk? If you’re experiencing a hard time deciding on the best Help Desk Software product for your circumstances, we suggest that you compare the available software and see which one offers more benefits. For example, here you can assess Vivantio (overall score: 8.4; user rating: 93%) vs. eStreamDesk Helpdesk (overall score: 6.7; user rating: 99%) for their overall performance.
You can even see which one provides more tools that you need or which has better pricing plans for your current situation. Working with a clear table to compare their features will significantly improve the chances of finding the appropriate product for your company. Pay attention to other factors of the software for example ease-of-use, flexibility, scalability, and pricing options.
In case you you need to quickly locate the optimal IT Service Software according to our experts we suggest you take a look at the following solutions: LiveAgent, Freshservice, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
All the data, information and experiences that we provided in this table were collated from official company pages, marketing materials available online, real-life experience from real clients as well as our individual direct use of every solution by a professional reviewer. We pay a lot of attention to comprehensively examine every product, as a result we not only test it internally, but we also correlate our observations with views of other members from the B2B community.
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