What is better Vivantio or eStreamDesk Helpdesk? To ensure that you find the most helpful and productive Help Desk Software for your firm, you need to compare products available on the market. For instance, here you may match Vivantio’s overall score of 8.4 against eStreamDesk Helpdesk’s score of 6.7. You may also review their general user satisfaction: Vivantio (93%) vs. eStreamDesk Helpdesk (99%).
Furthermore, you can review their pros and cons feature by feature, including their terms and conditions and prices. By comparing products you are more likely to select the right software for your situation. Of course you have to know your unique needs to realize which service matches those needs.
As of now, the top solutions in our IT Service Software category are: Zendesk, Freshservice, LiveAgent.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
When you select a product that you believe will be an actual asset for your business you shouldn’t just pay attention to what professionals have to say about it. Quite frequently personal experience with the solution may change, depending on your own goals and requirements. This is why in our reviews we also give our User Satisfaction Rating for each software to give you a quick overview of how actual users of Vivantio and eStreamDesk Helpdesk estimate their contact with the software. Our algorithm is built around complex analysis of product appearances on other websites, social media as well as blogs, so you will receive a full and reliable picture of what other users think about each software. In this example Vivantio got a total satisfaction rating at 93% while for eStreamDesk Helpdesk 99% of people claim they had an enjoyable experience with it.
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