What is better eStreamDesk Helpdesk or PHC Service FX? Various organizations demand different types of Help Desk Software. To learn which solution fits your needs, think of evaluating various alternatives feature by feature an taking into consideration their terms and pricing. Similarly, you will get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: eStreamDesk Helpdesk (6.7) vs. PHC Service FX (6.7) for overall quality and performance; eStreamDesk Helpdesk (99%) vs. PHC Service FX (99%) for user satisfaction rating. Check out their strong and weak points and see which software is a more sensible choice for your company. One simple but effective tip is to note down the pros and cons of both solutions side by side and see which solution has more benefits.
Those of you who are pressed for time or would like to get a Help Desk Software recommendation from our experts may want to try out these top choices for this year: Salesforce Service Cloud, Freshdesk, Zendesk.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
When you choose a product that you believe will work best for your company you shouldn’t simply pay attention to what professionals have to say about it. In many cases individual experience with the app may change, depending on your own goals and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each product to give you an immediate impression of how real users of eStreamDesk Helpdesk and PHC Service FX rate their contact with the service. Our system is built around detailed analysis of product mentions on other sites, social networks as well as blogs, so you are going to obtain a comprehensive and credible picture of what other clients think about each service. In this example eStreamDesk Helpdesk got a total satisfaction rating at 99% while for PHC Service FX 99% of users say they had an enjoyable experience with it.
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