What is better eStreamDesk Helpdesk or NinjaOne (Formerly NinjaRMM)? With various functions, pricing, terms, and more to evaluate, choosing the right Help Desk Software for your business is hard. Nevertheless making use of our system, you can easily match the features of eStreamDesk Helpdesk and NinjaOne (Formerly NinjaRMM) including their general score, respectively as: 6.7 and 8.6 for overall score and 99% and 93% for user satisfaction.
You can also assess them feature by feature check out which program is a more suitable fit for your business. Keep in mind to ask for a free trial first before subscribing to see how the program works in real setting.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software services that you can find on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Salesforce Service Cloud, Freshdesk.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Almost as crucial as useful features and client support level are pricing plans made available by eStreamDesk Helpdesk and NinjaOne (Formerly NinjaRMM). Even though pricing should not be the sole element it’s surely an important thing to think about. You should expect a flexible pricing package that can be matched with your team size and painlessly scaled up if your business expands. You should be certain you don’t pick packages that have advanced features that you won’t find useful and always make an effort to get in touch with the vendor directly because big companies can usually benefit from discounts. You should also check out a free trial or demo of each service to spend at least some time using it. It’s a helpful experience that doesn’t require you to pay any money and provides you with a practical overview of what it feels like to work with eStreamDesk Helpdesk and NinjaOne (Formerly NinjaRMM).
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