What is better Vivantio or Mojo Helpdesk? You have such a huge number of Help Desk Software choices in today’s state of that industry that deciding on the best product is often frustrating. On our comparison page, you can easily examine the functions, terms and conditions, available plans, and more details of Vivantio and Mojo Helpdesk.
You can also examine their score (8.4 for Vivantio vs. 8.3 for Mojo Helpdesk) and user satisfaction level (93% for Vivantio vs. N/A% for Mojo Helpdesk). The scores and ratings provide you with a general idea how both of these software products perform. In addition, make sure if the solution can integrate with existing business apps to ensure greater productivity.
We realize that not all companies have the time to examine a large number of different solutions, so we created a list of recommendations that you may find useful. Our top choices for the IT Service Software category are: LiveAgent, Zendesk, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
In case you continue having doubts about which solution will be best for your business it might be a sound idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular every product is and how extensive is its online presence.For instance, if you check Vivantio LinkedIn account you’ll see that they are followed by 1335 users. In case of Mojo Helpdesk the amount of followers on their LinkedIn page is 0.
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