What is better Vivantio or Deskpro? Today’s companies want the most effective Help Desk Software product to keep on being competitive. On this page we help you with choosing the right solution, by allowing you to assess Vivantio and Deskpro down to the very details of their individual functions.
You can even check our overall scoring values, which rate the software all round quality and performance. Vivantio got a 8.4 score, while Deskpro has a score of 7.3. Likewise, it is possible to compare their general user satisfaction rating: 93% (Vivantio) against N/A% (Deskpro). Remember to select the software that best matches your most crucial priorities, not the software with the higher number of features.
We did our best to review all popular IT Service Software products available out there, but among all the ones we reviewed these three deserved our special attention: Freshservice, LiveAgent, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
Both Vivantio and Deskpro were tested by a group of reliable B2B experts who conducted a thorough examination of all key elements of each product. Their total score was prepared by means of unique SmartScore system which calculates a separate partial score to each factor including: main functionalities, client support, mobile support, security, client satisfaction and market presence. Here at FinancesOnline we know useful features are not the only factor important to a company so we make sure we pay attention to all aspects of a software before coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
