What is better Deskpro or NinjaOne (Formerly NinjaRMM)? Finding the ideal Help Desk Software product is all about assessing different solutions and identifying the top program for your specific needs. Our unique process will give you a brief look at the general rating of Deskpro and NinjaOne (Formerly NinjaRMM). For total quality and performance, Deskpro scored 7.3, while NinjaOne (Formerly NinjaRMM) scored 8.6. On the other hand, for user satisfaction, Deskpro earned N/A%, while NinjaOne (Formerly NinjaRMM) earned 93%.
Below you can also look at their functions, terms, plans, etc. to find out which application will be more suitable for your situation. One key aspect to evaluate is if the software lets you to enable and disable limitations on various types of users to limit the exposure of any critical company data.
Those of you who are pressed for time or would like to get a advice from our team might want to examine these top choices for the current year: .
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
If you are still having second thoughts about which software will be best for your business it may be a good idea to examine each service’s social metrics. These metrics are usually a sign of how popular a given software is and how big is its online presence.For instance, if you check Deskpro LinkedIn account you’ll find out that they are followed by 33 users. In case of NinjaOne (Formerly NinjaRMM) the number of followers on their LinkedIn page is 2491.
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