What is better Deskpro or NinjaOne (Formerly NinjaRMM)? If you want to have a easy way to find out which Help Desk Software product is better, our unique method gives Deskpro a score of 7.3 and NinjaOne (Formerly NinjaRMM) a score of 8.6 for overall quality and performance. Moreover, Deskpro is rated at N/A%, while NinjaOne (Formerly NinjaRMM) is rated 93% for their user satisfaction level.
You can also review their product details, such as features, tools, options, plans, costs, and many more. See if the application lets you to customize some of its processes to ensure the app matches your own business workflows.
We are aware that not all people have enough time to try out dozens of various solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the category are: .
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
When you pick a app that you think will be an actual asset for your business you shouldn’t only focus on what professionals have to say about it. Very often personal experience with the solution may be different, depending on your own goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for each product to give you an immediate overview of how real users of Deskpro and NinjaOne (Formerly NinjaRMM) estimate their contact with the app. Our system is built around detailed analysis of product appearances on other sites, social media and blogs, so you will obtain a complete and reliable landscape of what other users think about each solution. In this example Deskpro has a total satisfaction rating at N/A% while for NinjaOne (Formerly NinjaRMM) 93% of users claim they had an enjoyable experience with it.
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