What is better Vivantio or Salesforce CRM? If you wish to get a quick way to find out which CRM Software product is better, our unique method gives Vivantio a score of 8.4 and Salesforce CRM a score of 9.7 for total quality and performance. In addition, Vivantio is rated at 93%, while Salesforce CRM is rated N/A% for their user satisfaction level.
You can also evaluate their product details, including features, tools, options, plans, prices, and more. Check whether the solution lets you to customize at least part of its processes to make sure it complements your own business procedures.
In the event you have to quickly locate the more reliable IT Service Software according to our review team we suggest you take a look at these services: Freshservice, Zendesk, LiveAgent.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Almost as important as useful features and customer support quality are pricing options made available by Vivantio and Salesforce CRM. While pricing should not be the sole aspect it’s definitely an important thing to consider. You should expect a flexible pricing package that can be adjusted to your team size and effortlessly scaled up if your business develops. Be sure that you don’t select pricing plans that include complex features that you won’t find a use for and always make an effort to contact with the vendor directly because big companies can frequently count on more affordable prices. You should also check out a free trial or demo of each software to spend at least some time using it. It’s a helpful experience that doesn’t ask you to spend any money and gives you a practical overview of what it’s like to work with Vivantio and Salesforce CRM.
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