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Compare Salesforce Live Agent vs Zendesk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Salesforce Live Agent or Zendesk? You have such a wide range of Customer Support Software options in today’s market that choosing the right product is often confusing. On our comparison page, it is simple to examine the tool, pricing conditions, available plans, and more details of Salesforce Live Agent and Zendesk.

It’s also possible to examine their score (9.1 for Salesforce Live Agent vs. 9.7 for Zendesk) and user satisfaction level (92% for Salesforce Live Agent vs. 98% for Zendesk). The scores and ratings provide you with a solid idea how both these software products perform. Moreover, make sure if the solution can integrate with the company’s current business apps to guarantee greater productivity.

Currently, the most popular solutions in our Live Chat Software category are: Vision Helpdesk, Zendesk, Pipedrive.

When you research different Customer Support Software software you shouldn’t only study their features list and available pricing packages. Keep in mind the service must be matching your requirements and company so the more flexible their offer the better. Learn what OSes are supported by Salesforce Live Agent and Zendesk and ensure you will get mobile support for whatever devices you use in your company. You should also find out which languages and geographies are supported, because this might be a deal breaker for many firms.

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