What is better Salesforce Live Agent or Pipedrive? When looking for the right Customer Support Software for your business it is recommended that you compare the characteristics, rates, and other crucial information concerning the product and vendor. Here, you are able to see the similarities and disparities between Salesforce Live Agent (overall score at 9.1 and user satisfaction at 92%) and Pipedrive (overall score at 9.4 and user satisfaction at 100%).
It's also possible to check out their particulars elements, for example functions, plans, rates, conditions, etc. What is more, analyze the terms thoroughly for information on hidden fees, including, setup cost, separate helpdesk support, upgrade fees, cloud storage fees, and others.
In case you you need to quickly identify the optimal Live Chat Software according to our review team we advise you try out one of these products: Pipedrive, Vision Helpdesk, Zendesk.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
The solutions examined on this page are merely a small sample of our entire Customer Support Software category and you should keep in mind that there may be better services out there. If you want to guarantee you make the optimal decision for your team we definitely urge you to try out more apps first. You may also want to study our top 10 Customer Support Software ranking to find out which apps are currently the best ones and leaders in the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
