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Compare Salesforce Live Agent vs NinjaOne (Formerly NinjaRMM)

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Salesforce Live Agent or NinjaOne (Formerly NinjaRMM)? We are here to simplify the process of assessing Customer Support Software products for you. For example, on this page you can check the overall performance of Salesforce Live Agent (9.1) and compare it with the overall performance of NinjaOne (Formerly NinjaRMM) (8.6). You may also match their overall user satisfaction rating: Salesforce Live Agent (92%) vs. NinjaOne (Formerly NinjaRMM) (93%).

What’s more, research their capabilities in detail to determine which product can better tackle your company’s needs. Generally, any B2B software has to let you to comfortably see the big picture, at the same time giving you immediate access to the details.

Our team put a lot of effort to prepare reviews of all popular Live Chat Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Vision Helpdesk, Zendesk, Pipedrive.

Both Salesforce Live Agent and NinjaOne (Formerly NinjaRMM) were evaluated by a group of independent B2B experts who carried out a thorough analysis of all important elements of each solution. Their ultimate score was calculated by means of unique SmartScore model that calculates a separate partial score to every factor like: main functionalities, client support, mobile device support, security, customer satisfaction and market presence. Here at FinancesOnline we are aware that useful features are not the only factor crucial to a company so we do our best to pay attention to all aspects of a service prior to giving it a final score.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.