What is better Salesforce Live Agent or Deskero? Choosing the best Customer Support Software for your business is difficult with a lot of features, choices, and offers to take note of. However, using our review directory will help you to simplify the selection steps by reading all crucial solutions in a single place.
For example, you can compare Salesforce Live Agent and Deskero for their tools and overall scores, namely, 9.1 and 8.0, respectively. Likewise, you can see which product has higher general user satisfaction rating: 92% (Salesforce Live Agent) and N/A% (Deskero) to learn which product is the better option for your company. Don’t simply choose the service with the cheapest price, but the solution that offers the most cost-effective value.
At this time, the most significant solutions in our Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
You don’t want exclusively a wide array of functionalities and adjustable pricing from a popular Customer Support Software. Almost as significant as core features is a quality customer support. You want to make sure that if you have any questions about Salesforce Live Agent or Deskero, or you face some problems, or perhaps you’ll need to request a specific update or functionality beneficial to your team you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. It’s also a big plus if you are able to benefit from personal training or at least an FAQ you can use.
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