Intervals
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Integrated Task Timers
- Weekly Timesheet Submissions and Approvals
- System-Generated “Nags”
- Visual Reporting
- Daily Task Assignments
- Milestone Tool
- Drag-and-Drop Rescheduling
- Email Updates
- Mobile Version
- Data Capture and Archiving
- Real-Time Graphing
- Weekly Trend Monitoring
- Project Time Tracking
- Billable vs. Unbillable time
- Data export to CSV and XML
- One-Click Retrieval
- Version Control
- Document Uploading
- Organic Classification Tags
- Easy File Access Via Internet
- Unlimited File Type Support
- Extensive Visual Theme Selection
- Customizable Defaults (work types, hourly rates, task statuses, priorities, and more)
- Multi-Currency Support
- Non-US Date and Time Format Support
- Unicode Character Support (including Mandarin and Chinese)
- Automated Overdue Invoice Alerts
- Freestyle Invoicing
- Canadian GST and Quebec PST Support
- Invoice Processing
- Cash Flow Monitoring
- Custom Functionality Builder
- Custom Reports
- Add-On Development
Pricing Info
Intervals is offered in seven different plans, each catering to a specific storage size and number of active projects. All plans come with a 30-day trial period. All plans include unlimited users except for the Lite plan. The pricing is different than other software and is more affordable since it is usage based instead of based on the number of people with a login.
Lite – $29 per month
- Active Projects: 3
- Document Storage: 5 Gb
- Users: 3
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones:/li>
Basic – $49 per month
- Active Projects: 10
- Document Storage: 10 Gb
- Users: Unlimited
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones: Unlimited
Not So Basic – $69 per month
- Active Projects: 15
- Document Storage: 25 Gb
- Users: Unlimited
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones: Unlimited
Professional – $99 per month
- Active Projects: 30
- Document Storage: 50 Gb
- Users: Unlimited
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones: Unlimited
Premium – $159 per month
- Active Projects: 50
- Document Storage: 100 Gb
- Users: Unlimited
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones: Unlimited
Top Shelf – $219 per month
- Active Projects: 100
- Document Storage: 150 Gb
- Users: Unlimited
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones: Unlimited
Unlimited – $299 per month
- Active Projects: Unlimited
- Document Storage: Unlimited
- Users: Unlimited
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones: Unlimited
Integrations
Intervals support integrations with the following business applications and systems:
- QuickBooks Online
- QuickBooks Desktop
- FreshBooks
- Xero
- Slack
- Google Drive
- Basecamp Classic
- Intervals Kanban
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hyundai, Ghirardelli, and Warner Bros.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Take control of your workflow with Intervals, a web-based time, task and project management software.
Company Email
support@myintervals.com
Contact No.
Company's Address
414 E. Haley St
Santa Barbara, CA 93101
USA
Intervals Comparisons
Popular Intervals Alternatives
You don’t want simply a broad range of functionalities and scalable pricing packages from a popular Customer Support Software. Almost as significant as main features is a trustworthy customer support. You want to make sure that when you have any questions about Deskero or Intervals, or you face some problems, or perhaps you’ll want to ask for a certain revision or feature useful to your company you can count on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can benefit from individual training or at least a knowledge base you can use.
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