What is better CallFire or Five9? You have such a wide range of Customer Support Software solutions in today’s state of that industry that selecting the best product may be frustrating. On our comparison page, it is simple to review the tool, stipulations, available plans, and more details of CallFire and Five9.
You can examine their score (7.5 for CallFire vs. 8.6 for Five9) and user satisfaction level (N/A% for CallFire vs. 91% for Five9). The scores and ratings give you an overall idea how both these software products perform. Moreover, find out if the solution can integrate with existing business apps to guarantee greater productivity.
We realize that not all businesses have enough time to scrutinize dozens of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
In the event you continue having doubts about which app will perform best for your business it might be a good idea to analyze each service’s social metrics. Such metrics are usually an indicator of how popular each app is and how big is its online presence. For instance, in case of Facebook CallFire has 2964 likes on their official profile while Five9 profile is liked by 800 people.
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