What is better CallFire or Zendesk? If you want to have a convenient way to learn which Customer Support Software product is better, our proprietary method gives CallFire a score of 7.5 and Zendesk a score of 9.7 for overall quality and performance. In addition, CallFire is rated at N/A%, while Zendesk is rated 98% for their user satisfaction level.
You can also examine their product details, such as functions, tools, options, plans, costs, and many more. Check if the application can customize at least part of its funnels to ensure it fits your own business workflows.
Those of you who don't have much time or need a Customer Support Software suggestion from our experts might want to try out these top choices for the current year: Freshdesk, Zendesk, Freshdesk Omni.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
The apps compared on this page are only a sliver of our complete Customer Support Software category and you should take into account that there might be better options available. If you would like to guarantee you make the optimal decision for your business we definitely suggest that you test more products first. You may also want to check out our top 10 Customer Support Software ranking to find out which solutions are currently the best ones and dominate the market.
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