What is better CallFire or Salesforce Service Cloud? Buying the ideal Customer Support Software product is all about cross-checking numerous solutions and determining the top application for your specific needs. Our exclusive algorythm will give you a quick look at the general rating of CallFire and Salesforce Service Cloud. For general quality and performance, CallFire scored 7.5, while Salesforce Service Cloud scored 9.6. On the other hand, for user satisfaction, CallFire earned N/A%, while Salesforce Service Cloud earned 97%.
Below it's also possible to verify their characteristics, terms, plans, etc. to determine what application will be more appropriate for your company. An important element to evaluate is if the software lets you to enable and disable limitations on different types of users to limit the exposure of any critical corporate data.
Users who are pressed for time or want a Customer Support Software recommendation from our team might want to examine these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You shouldn’t count on just a wide set of features and adjustable pricing packages from a reliable Customer Support Software. Almost as crucial as key features is a top-notch customer support. You want to ensure that if you have any questions about CallFire or Salesforce Service Cloud, or you struggle with some problems, or maybe you’ll want to request a specific update or functionality beneficial to your business you can trust in a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can benefit from personal training or at least a knowledge base you can use.
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