What is better Salesforce Live Agent or ClickDesk? Getting the best Customer Support Software for your company is vital to boosting your company’s effectiveness. In our platform, it's easy to compare numerous solutions to see which one is the appropriate software for your needs. Here you can match Salesforce Live Agent vs. ClickDesk and look at their overall scores (9.1 vs. 8.6, respectively) and user satisfaction rating (92% vs. 93%, respectively).
It's also possible to analyze the details of rates, terms, plans, capabilities, tools, and more, and find out which software offers more advantages for your business. In practice, go for the business software that allows you to add/remove features and pricing to complement your company growth or lack of it.
We did our best to prepare reviews of all popular Live Chat Software services that you can find on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Pipedrive, Vision Helpdesk.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
All the data, facts and experiences that we presented in this table were gathered from official company sites, advertising materials available online, actual experience from real clients as well as our personal everyday use of each product by an expert. We pay a lot of attention to comprehensively test every product, so we not only examine it internally, but we also correlate our findings with opinions of other people from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
