What is better Salesforce Live Agent or ClickDesk? We are here to improve the process of contrasting Customer Support Software products for you. For instance, on this page you can verify the overall performance of Salesforce Live Agent (9.1) and contrast it with the overall performance of ClickDesk (8.6). You may also match their overall user satisfaction rating: Salesforce Live Agent (92%) vs. ClickDesk (93%).
What’s more, lexamine their functions in detail to see which product can better deal with your company’s needs. In general, any business solution has to let you to immediately view the big picture, at the same time offering you quick access to the details.
People who want to save some time or could use a Live Chat Software advice from our team might want to try out these top choices for this year: Vision Helpdesk, Zendesk, Pipedrive.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
In the event you continue having second thoughts about which solution will work best for your company it might be a sensible idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular a given software is and how large is its online presence.For example, if you analyze Salesforce Live Agent LinkedIn page you’ll find out that they are followed by 1053586 people. In case of ClickDesk the volume of followers on their LinkedIn page is 1141.
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