What is better ClickDesk or Salesforce Service Cloud? You have such a huge number of Customer Support Software solutions in today’s state of that industry that choosing the right product may be frustrating. On our comparison page, you can easily examine the tool, stipulations, available plans, and more details of ClickDesk and Salesforce Service Cloud.
You can evaluate their score (8.6 for ClickDesk vs. 9.6 for Salesforce Service Cloud) and user satisfaction level (93% for ClickDesk vs. 97% for Salesforce Service Cloud). The scores and ratings offer you a solid idea how these two software products perform. Additionally, make sure if the software can integrate with the company’s current business apps to promote greater productivity.
We know that not all businesses have the time to scrutinize dozens of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Almost as crucial as functionalities and client support quality are pricing plans offered by ClickDesk and Salesforce Service Cloud. Although price should not be a deciding aspect it’s without a doubt an important thing to consider. You should try to find a flexible pricing plan that can be adjusted to your business size and painlessly scaled up when your business expands. Be sure that you don’t pick plans that include complex features that you won’t find useful and always try to contact with the vendor directly because big companies can usually benefit from special pricing. You should also give a chance to a free trial or demo of each product to spend at least some time using it. It’s a valuable experience that doesn’t require you to spend any money and gives you a reliable overview of what it feels like to work with ClickDesk and Salesforce Service Cloud.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
