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Compare Salesforce Service Cloud vs NinjaOne (Formerly NinjaRMM)

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Salesforce Service Cloud or NinjaOne (Formerly NinjaRMM)? When scouting for the appropriate Customer Support Software for your firm it is suggested that you evaluate the features, prices, as well as other crucial info regarding the product and vendor. Here, you can check the parallels and distinctions between Salesforce Service Cloud (overall score at 9.6 and user satisfaction at 97%) and NinjaOne (Formerly NinjaRMM) (overall score at 8.6 and user satisfaction at 93%).

You may also check their specific modules, such as features, plans, costs, terms, etc. Moreover, read the terms carefully for information on hidden costs, like, setup fees, separate helpdesk support, upgrade fees, storage fees, and other similar charges.

Our experts made sure to prepare reviews of all popular Customer Support Software products offered on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.

Almost as essential as useful features and user support quality are pricing packages given by Salesforce Service Cloud and NinjaOne (Formerly NinjaRMM). Even though price should not be a deciding element it’s definitely a key thing to think about. You should count on a flexible pricing package that can be matched with your company size and effortlessly scaled up every time your company develops. Make sure you don’t opt for packages that include extra tools that you won’t use and always make an effort to contact with the vendor directly because enterprises can usually count on more affordable prices. You should also give a chance to a free trial or demo of each software to spend at least some time using it. It’s a helpful experience that doesn’t need you to invest any money and offers a practical overview of what it feels like to work with Salesforce Service Cloud and NinjaOne (Formerly NinjaRMM).

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