What is better ClickDesk or Zendesk? When selecting the best Customer Support Software for your business our recommendation is that you assess the characteristics, prices, along with other critical information concerning the product and vendor. Here, you are able to see the parallels and discrepancies between ClickDesk (overall score at 8.6 and user satisfaction at 93%) and Zendesk (overall score at 9.7 and user satisfaction at 98%).
You can also check out their unique details, such as functions, plans, costs, terms and conditions, etc. What is more, analyze the terms closely for information on hidden fees, like, setup cost, separate helpdesk support, upgrade fees, cloud storage fees, and others.
As of now, the most significant products in our Live Chat Software category are: Pipedrive, Vision Helpdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
All the data, details and reviews that we provided in this comparison were collected from official company sites, promotional resources available online, real-life experience from real customers as well as our individual direct use of each app by an expert. We pay a lot of attention to comprehensively test each app, so we not only study it on our own, but we also correlate our results with views of other people from the B2B community.
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