LiaCX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Content Management
- Advocate Accounts Management
- Advocate Accounts Search
- Advocate Overuse Prevention
- Reference Automation Request
- Program Membership Management
- Real-Time Program Metrics
- Automated Advocate Data Updates
- Reference Lead Finder
- Gamification & User Rewards
- Integrations
Pricing Info
Pricing Info
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Integrations
Integrations
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
- Influitive
- Gainsight
- TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Company Email
info@point-of-reference.com
Contact No.
Company's Address
Point of Reference, Inc.
8050 E. 24th Avenue
Denver, CO 80238-3070
USA
ReferenceEdge Comparisons
Popular ReferenceEdge Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Analytics
- Notifications
- Build dynamic mobile forms
- Create and edit checklists
- Identify & fix issues
- Instant submissions
- Real-time automated insights
- Mobile reports
- Import from Excel
- Customizable fields
- Yes/no, numbers, text, dates
- Multiple choice, multi-select, calculation fields
- Library of free industry forms & checklists
- Define scoring, weights, notifications, schedules and more
- Conversation-style history
- Assign action to specific users and set due dates
- CX Action Campaign plans – track and manage execution
- Instant overviews
- Filter insights by date, checklist, group, or location
- Identify trends and patterns
- Automated actions
- Advanced customizations for specific audit processes
- Groups and permissions
- Electronic signature
Pricing Info
Contact the vendor and get your enterprising pricing quote and other product details.
Integrations
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
- Microsoft Dynamics
- Salesforce
- Oracle
- NetSuite
- SAP Analytics
- Dell Boomi
- Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Company Email
info@intouchinsight.com
Contact No.
Company's Address
Montreal
2963 Joseph A. Bombardier
Laval, QC
H7P 6C4
LiaCX Comparisons
Popular LiaCX Alternatives
The apps examined on this page are merely a small part of our full Customer Experience Management Software category and you should take into account that there may be better alternatives out there. If you would like to guarantee you make the wisest choice for your business we definitely suggest that you try out more apps first. You can also consider to check out our top 10 Customer Experience Management Software list to see which apps are currently the highest-ranking ones and dominate the market.
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