What is better ReferenceEdge or Yotpo? We are here to streamline the cumbersome process of comparing Customer Experience Management Software products for you. For example, on this page you can verify the overall performance of ReferenceEdge (6.8) and compare it with the overall performance of Yotpo (9.2). You can also match their overall user satisfaction rating: ReferenceEdge (N/A%) vs. Yotpo (91%).
Similarly, research their services carefully to determine which product can better address your company’s needs. In general, any business app must let you to quickly see the big picture, at the same time offering you quick access to the details.
We realize that not all people have enough time to try out dozens of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Yotpo offers seamless integration with 26 eCommerce platforms including Shopify, Magento and BigCommerce. It provides integration with all leading help desk software apps like Zendesk, desk.com and Freshdesk.
Yotpo is an official business partner of Google and Facebook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sears, Staplers, CAMPSAVER, Beardbrand
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Yotpo is a marketing app for ecommerce stores. It helps online stores generate product reviews and use these reviews to boost sales. A plug-and-play social reviews and ecommerce app, Yotpo collects more verified reviews than any of its counterparts. It also gives customers a simple and smart mobile-first reviewing experience.
You shouldn’t count on just a wide range of features and scalable pricing packages from a reliable Customer Experience Management Software. Almost as significant as core features is a top-notch customer support. You want to ensure that when you have any questions about ReferenceEdge or Yotpo, or you run into a problem, or perhaps you’ll want to request a certain change or feature useful to your business you can rely on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to enjoy personal training or at least a knowledge base you can use.
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