What is better ReferenceEdge or Yotpo? The perfect Customer Experience Management Software is a program that can handle your company’s specific needs. It is possible to determine which solution is best suited for your business if you compare numerous products before you decide which one is the best.
For instance, ReferenceEdge and Yotpo are scored at 6.8 and 9.2, respectively, for total quality and performance. Similarly, ReferenceEdge and Yotpo have a user satisfaction rating of N/A% and 91%, respectively, which suggests the general feedback they get from customers. Even better, reach put to a current user of the software and ask for their opinion concerning the application in question.
Currently, the most popular solutions in our Customer Experience Management Software category are: Alchemer, Smartlook, Zendesk.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Yotpo offers seamless integration with 26 eCommerce platforms including Shopify, Magento and BigCommerce. It provides integration with all leading help desk software apps like Zendesk, desk.com and Freshdesk.
Yotpo is an official business partner of Google and Facebook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sears, Staplers, CAMPSAVER, Beardbrand
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Yotpo is a marketing app for ecommerce stores. It helps online stores generate product reviews and use these reviews to boost sales. A plug-and-play social reviews and ecommerce app, Yotpo collects more verified reviews than any of its counterparts. It also gives customers a simple and smart mobile-first reviewing experience.
In the event you continue having doubts about which service will work best in your case it may be a good idea to examine each service’s social metrics. Such metrics are frequently a sign of how popular every service is and how wide is its online presence. For instance, in case of Facebook ReferenceEdge has 62 likes on their official profile while Yotpo profile is liked by 18180 people.
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