What is better ReferenceEdge or Feedback Lite? Today’s firms require the most effective Customer Experience Management Software product to keep on being competitive. On this page we help you with buying the best product, by allowing you to examine ReferenceEdge and Feedback Lite down to the very details of their individual functions.
You can even examine our overall scoring values, which rate the software overall quality and performance. ReferenceEdge got a 6.8 score, while Feedback Lite has a score of 7.0. Likewise, you can compare their general user satisfaction rating: N/A% (ReferenceEdge) against 98% (Feedback Lite). Don’t forget to select the solution that best answers your most urgent issues, not the software with the higher number of features.
At the moment, the most popular services in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Currently, Feedback Lite offers a flawless integration with Google Analytics.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intel, Harvard, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Feedback Lite is an online survey creation software that lets users build and publish user feedback widgets for websites for improved customer engagement.
Please keep in mind that even though both ReferenceEdge and Feedback Lite may offer an outstanding set of features each solution could be designed for a different business size. If you are studying different apps you should pay attention to a business size they are meant for. Certain functionalities could scale up with no problem for huge enterprises but if you have a small or medium company it’s often more sensible to refrain paying for customized features that you might never actually use.
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