What is better ReferenceEdge or Feedback Lite? Finding the suitable Customer Experience Management Software product is as simple as assessing the solid and low characteristics and terms offered by ReferenceEdge and Feedback Lite. Here you can also match their all round scores: 6.8 for ReferenceEdge vs. 7.0 for Feedback Lite. Or you can verify their general user satisfaction rating, N/A% for ReferenceEdge vs. 98% for Feedback Lite.
We suggest that you put some effort and examine their differences and decide which one is the better alternative for your organization. Moreover. don’t forget to consider your company’s or industry’s unique case, for instance, a multilingual software for a global company or a mobile platform to help you work away from your office.
As of now, the most popular products in our Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Currently, Feedback Lite offers a flawless integration with Google Analytics.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intel, Harvard, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Feedback Lite is an online survey creation software that lets users build and publish user feedback widgets for websites for improved customer engagement.
No Customer Experience Management Software will manate to solve all the needs of a business. Though main features of ReferenceEdge and Feedback Lite are important you should also carefully analyze the integrations offered by each service. In many cases your team will already be using other types of SaaS software in your company and it’s always wiser to opt for software that integrate well with one another. That way you will be able to guarantee a smooth exchange of data between your teams and services, which can considerably reduce time devoted to migrating between one solution and the next.
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