What is better ReferenceEdge or Amity? We are here to improve the process of assessing Customer Experience Management Software products for you. For example, on this page you can check the overall performance of ReferenceEdge (6.8) and compare it with the overall performance of Amity (8.2). You can also match their overall user satisfaction rating: ReferenceEdge (N/A%) vs. Amity (N/A%).
Similarly, you can read their functions carefully to check which product can better address your company’s needs. In general, any business app must let you to comfortably see the big picture, all the while giving you quick access to the details.
We know that not all companies have enough time to scrutinize a wide range of various products, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Amity integrates with the following business systems and applications:
Act-On
Amazon Redshift
AskNicely
Base CRM
Box
Capsule CRM
ChargeBeeChargify
Delighted
Desk
Dropbox
FreshBooks
Freshdesk
Gmail
Google Apps
Google Analytics
Google BigQuery
Harvest
Help Scout
Highrise
HubSpot
Infusionsoft
Intacct
Intercom
JIRA
MailChimp
Marketo
MS Dynamics
Mixpanel
Netsuite
MS Office 365
Promoter.io
QuickBooks
Salesforce
Recurly
SurveyMonkey
Wave
Xero
Wootric
Zendesk
Zoho CRM
Zuora
Typeform
Stripe
Sugar CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tracckr, LeanPlum, ExpertFile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness.
In case you are still having second thoughts about which solution will perform best for your company it may be a sensible idea to investigate each service’s social metrics. Such metrics are quite often an indicator of how popular each software is and how extensive is its online presence. For example ReferenceEdge Twitter account has currently 76 followers. At the same time Amity Twitter is followed by 323 people.
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