What is better Amity or NICE inContact CXone? When comparing Amity and NICE inContact CXone, it is simple to see which Customer Experience Management Software product is the more effective choice. This guarantees that your business will be able to choose most productive and effective application. You can check the specifics, including available tools, costs, plans offered by each vendor, offer conditions, etc.
We also let you evaluate their overall scores to know which one looks to be more beneficial for your firm. Amity has 8.2 points for overall quality and N/A% rating for user satisfaction; while NICE inContact CXone has 8.8 points for overall quality and 91% for user satisfaction. Likewise, you can also check which software business is more dependable by sending an email request to the two companies and find out which vendor replies faster.
In case you you want to quickly decide on the more reliable Customer Experience Management Software according to our review team we advise you take a look at one of these solutions: Zendesk, Alchemer, Smartlook.
Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Amity integrates with the following business systems and applications:
Act-On
Amazon Redshift
AskNicely
Base CRM
Box
Capsule CRM
ChargeBeeChargify
Delighted
Desk
Dropbox
FreshBooks
Freshdesk
Gmail
Google Apps
Google Analytics
Google BigQuery
Harvest
Help Scout
Highrise
HubSpot
Infusionsoft
Intacct
Intercom
JIRA
MailChimp
Marketo
MS Dynamics
Mixpanel
Netsuite
MS Office 365
Promoter.io
QuickBooks
Salesforce
Recurly
SurveyMonkey
Wave
Xero
Wootric
Zendesk
Zoho CRM
Zuora
Typeform
Stripe
Sugar CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tracckr, LeanPlum, ExpertFile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness.
NICE inContact CXone’s pricing plans are available by request. You can call or chat with a sales representative for more details or fill out the quote request form on their website.
NICE inContact has pre-built integrations with CRM applications like:
Salesforce
SAP
Oracle Service Cloud
Microsoft Dynamics
Zendesk
NetSuite
ServiceNow
Bullhorn
SugarCRM.
Other integrations can be done through a NICE inContact DevOne partner.
Integrations for unified communications as a service (UCaaS) allow formal and informal agents and subject matter experts to communicate through Skype or RingCentral.
Customers can also choose from more than 250 APIs in the DEVOne Ecosystem. These cover various areas from agent and admin functions to real-time data and reporting capabilities.
You can also quickly build and deploy a custom solution using RESTful APIs that allow you to integrate NICE inContact with just about any third-party system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honeywell, Aetna, New Balance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Industry-leading contact center software that offers a full suite of tools for transforming the customer experience. This platform offers omnichannel routing capabilities, analytics workforce optimization, automation, and AI-powered tools. It also delivers 99.99% uptime to prevent prolonged interruptions and downtime.
The products analyzed on this page are only a small sample of our full Customer Experience Management Software category and you should keep in mind that there might be better alternatives available. If you would like to ensure you make the optimal decision for your company we definitely suggest that you analyze more solutions first. You can also consider to study our top 10 Customer Experience Management Software ranking to find out which software are in the current year the highest-ranking ones and leaders in the market.
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