What is better LiaCX or Yotpo? Various businesses need different types of Customer Experience Management Software. To understand well which solution meets your requirements, think of reviewing various alternatives feature by feature an taking into consideration their conditions and prices. Furthermore, you may get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.
The results are: LiaCX (8.6) vs. Yotpo (9.2) for overall quality and usefulness; LiaCX (100%) vs. Yotpo (91%) for user satisfaction rating. Check out their high and weaker points and see which software is a better option for your company. A simple, practical tip is to list the pros and cons of both solutions next to each other and see which solution comes on top.
We are aware that not all companies have the time to test a large number of various services, so we created a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Yotpo offers seamless integration with 26 eCommerce platforms including Shopify, Magento and BigCommerce. It provides integration with all leading help desk software apps like Zendesk, desk.com and Freshdesk.
Yotpo is an official business partner of Google and Facebook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sears, Staplers, CAMPSAVER, Beardbrand
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Yotpo is a marketing app for ecommerce stores. It helps online stores generate product reviews and use these reviews to boost sales. A plug-and-play social reviews and ecommerce app, Yotpo collects more verified reviews than any of its counterparts. It also gives customers a simple and smart mobile-first reviewing experience.
It may not always be enough to just compare LiaCX and Yotpo with one another. While reliable tools, pricing plans and user experience are all important and should be included when making a final choice, you should also check out the recognition and awards claimed by each solution. In many cases a less popular app may turn out to be an excellent choice that was a winner of many SaaS awards such as our Experts’ Choice Award which reveals that regardless of lesser market presence it’s a worthy rival to the solutions that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
