What is better LiaCX or SessionCam? Getting the appropriate Customer Experience Management Software product is as easy as contrasting the good and weak features and terms offered by LiaCX and SessionCam. Here you can also match their total scores: 8.6 for LiaCX vs. 8.0 for SessionCam. Or you can look at their general user satisfaction rating, 100% for LiaCX vs. N/A% for SessionCam.
We suggest that you spend some time to analyze their unique features and figure out which one is the better choice for your business. What’s more don’t forget to take into account your company’s or industry’s special circumstances, for instance, a multilingual app for a global staff or a mobile app to help you work away from your office.
Users who are pressed for time or would like to get a Customer Experience Management Software recommendation from our experts may want to take a look at these top choices for the current year: Smartlook, Alchemer, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
SessionCam’s enterprise pricing is available upon request. Interested users can also check the vendor’s 21-days free trial, and have a professional team assist them on building a plan, and achieving their website goals.
Your existing marketing analytics stack will be enhanced by SessionCam thanks to a wide range of integrations, including:
Google Analytics
Google 360
Adobe Analytics
Oracle Maxymiser
Optimizely
Monetate
Qubit
A/B Tasty
Tealium
PIWIK
Ensighten
Magento
Visual Web Optimizer (VWO)
Qualaroo
Webtrends
ServiceTick
Custom variables such as multi-variant test codes can be passed into SessionCam and our API gives you a real-time data feed of visitor data recorded from your website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sky, Financial Times, John Lewis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SessionCam records, analyzes, and replays every journey your customers made on your website.
If you are still having doubts about which product will work best for your company it may be a sound idea to analyze each service’s social metrics. These metrics are usually an indicator of how popular a given service is and how big is its online presence. For example LiaCX Twitter profile has currently 762 followers. At the same time SessionCam Twitter is followed by 547 users.
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