What is better PhoneWagon or Five9? You have such a wide range of Customer Support Software options in today’s market that choosing the right product can be difficult. On our comparison page, you can actually examine the functions, pricing conditions, available plans, and more details of PhoneWagon and Five9.
It’s also possible to compare their score (8.0 for PhoneWagon vs. 8.6 for Five9) and user satisfaction level (N/A% for PhoneWagon vs. 91% for Five9). The scores and ratings provide you with a general idea how these two software products perform. Moreover, find out if the software can integrate with your current business apps to promote greater productivity.
Our experts made sure to review all popular Call Center Software solutions that you can find on the market, but among them these three deserved our special attention: JustCall, Zendesk, Freshdesk Contact Center.
PhoneWagon is an easy-to-use call tracking software that helps businesses improve their marketing spend by placing unique local phone numbers on their marketing campaigns.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Both PhoneWagon and Five9 were tested by a group of reliable SaaS experts who carried out a detailed analysis of all core aspects of each app. Their total score was calculated by means of unique SmartScore system that provides an individual partial score to each factor including: main features, client support, mobile device support, security, client satisfaction as well as media presence. We are aware that useful features are not the only thing essential to a business so we do our best to pay attention to all aspects of a product prior to coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
