What is better PhoneWagon or Zendesk? If you want a reliable Customer Support Software product for your business you must invest time and compare different alternatives. It doesn’t have to be complicated, and can be as quick as matching their features in a table like the one below. You will also get a brief idea how each product operates. As an example, on this page you can find PhoneWagon’s overall score of 8.0 and compare it against Zendesk’s score of 9.7; or PhoneWagon’s user satisfaction level at N/A% versus Zendesk’s 98% satisfaction score.
The contrast can help you identify the strengths and weaknesses of each service, and make up your mind on which one matches your requirements better. Aside from the robust features, the solution that’s simple to grasp and use is always the better choice.
If you need to quickly find the best Call Center Software according to our review team we recommend you examine these products: Zendesk, Freshdesk Contact Center, JustCall.
PhoneWagon is an easy-to-use call tracking software that helps businesses improve their marketing spend by placing unique local phone numbers on their marketing campaigns.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In the event you continue having doubts about which app will perform best for your business it might be a sensible idea to check out each service’s social metrics. Such metrics are quite often a way to see how popular every service is and how wide is its online presence. For example, in case of Facebook PhoneWagon has 55 likes on their official profile while Zendesk profile is liked by 82676 people.
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