What is better PhoneWagon or NinjaOne (Formerly NinjaRMM)? Getting the best Customer Support Software for your organization is vital to improving your company’s effectiveness. In our platform, it's easy to evaluate a wide range of solutions to see which one is the most suitable software for your requirements. Here you can match PhoneWagon vs. NinjaOne (Formerly NinjaRMM) and examine their overall scores (8.0 vs. 8.6, respectively) and user satisfaction rating (N/A% vs. 93%, respectively).
You can even browse the details of pricing, terms, plans, capabilities, tools, and more, and determine which software offers more benefits for your business. In practice, choose the software which helps you to change the features and pricing to address your business growth or lack of it.
At the moment, the most popular services in our Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
PhoneWagon is an easy-to-use call tracking software that helps businesses improve their marketing spend by placing unique local phone numbers on their marketing campaigns.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
You shouldn’t expect simply a broad set of functionalities and flexible pricing plans from a well-known Customer Support Software. Almost as important as core features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about PhoneWagon or NinjaOne (Formerly NinjaRMM), or you struggle with some problems, or perhaps you’ll need to ask for a certain update or feature useful to your team you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you can benefit from individual training or at least an FAQ you can use.
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