What is better PhoneWagon or Salesforce Service Cloud? Today’s firms seek the most effective Customer Support Software product to keep on being competitive. On this page we help you with buying the best software, by allowing you to examine PhoneWagon and Salesforce Service Cloud down to the very details of their individual functions.
You can even check our total scoring values, which rate the software general quality and performance. PhoneWagon got a 8.0 score, while Salesforce Service Cloud has a score of 9.6. Likewise, it is possible to compare their general user satisfaction rating: N/A% (PhoneWagon) against 97% (Salesforce Service Cloud). Bear in mind to choose the solution that best matches your top issues, not the software with a lot of features.
We did our best to prepare reviews of all popular Call Center Software services available on the market, but among them these three caught our special attention: Freshdesk Contact Center, Zendesk, JustCall.
PhoneWagon is an easy-to-use call tracking software that helps businesses improve their marketing spend by placing unique local phone numbers on their marketing campaigns.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Both PhoneWagon and Salesforce Service Cloud were reviewed by a group of reliable B2B experts who prepared a detailed examination of all core elements of each service. Their ultimate score was calculated using our unique SmartScore algorithm which provides a separate partial score to each element including: main features, customer support, mobile support, security, user satisfaction as well as market presence. Here at FinancesOnline we realize useful features are not the only thing crucial to a company so we do our best to pay attention to all facets of a solution prior to coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
