What is better PhoneWagon or Vivantio? To ensure that you purchase the most helpful and productive Customer Support Software for your firm, you have to compare products available on the market. For example, here it is possible to match PhoneWagon’s overall score of 8.0 against Vivantio’s score of 8.4. You can even review their general user satisfaction: PhoneWagon (N/A%) vs. Vivantio (93%).
Furthermore, you can evaluate their strengths and weaknesses feature by feature, including their terms and conditions and pricing. By comparing products you are sure that you pick the best software for your business. It’s clear you should know your specific needs to realize which solution addresses those needs.
In case you you want to quickly find the optimal Call Center Software according to our experts we advise you examine one of these services: JustCall, Freshdesk Contact Center, Zendesk.
PhoneWagon is an easy-to-use call tracking software that helps businesses improve their marketing spend by placing unique local phone numbers on their marketing campaigns.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In case you continue having doubts about which product will be best in your case it might be a sound idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular a given product is and how wide is its online presence. For instance PhoneWagon Twitter account has currently 30 followers. At the same time Vivantio Twitter is followed by 70 people.
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