What is better KANA Express or Zendesk Chat? Assessing products for the top Customer Support Software does not always have to be tough. On our review platform, you can easily match KANA Express and Zendesk Chat and immediately analyze their varying features. We allow you to take a look at their functions, supported devices, customer support, pricing rates, terms, and many more.
You may also assess their overall score (6.5 for KANA Express vs. 8.5 for Zendesk Chat) and overall customer satisfaction level (96% for KANA Express vs. 100% for Zendesk Chat). Devote time to review your best alternatives and find out which one is ideal for your company. You should also consider the software vendor’s credibility; can you count on them and will they still be on the market in a few years time?
We did our best to prepare reviews of all popular Customer Support Software solutions offered on the market, but among them these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Every time you choose a software that you believe will be an actual asset for your team you shouldn’t just pay attention to what experts have to say about it. In many cases individual experience with the app may change, depending on your own preferences and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each app to give you a quick impression of how actual users of KANA Express and Zendesk Chat evaluate their experience with the software. Our system is based on advanced analysis of product mentions on other websites, social networks as well as blogs, so you will obtain a complete and reliable overview of what other users think about each product. In this case KANA Express has a total satisfaction rating at 96% while for Zendesk Chat 100% of people claim they had a positive experience with it.
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