What is better KANA Express or Pipedrive? To make sure you purchase the most effective and productive Customer Support Software for your enterprise, you should compare products available on the market. For instance, here you can match KANA Express’s overall score of 6.5 against Pipedrive’s score of 9.4. You can also examine their general user satisfaction: KANA Express (96%) vs. Pipedrive (100%).
Moreover, you can assess their good and bad points feature by feature, including their offered terms and pricing. By comparing products you are sure that you pick the right software for your budget. It’s clear you must understand your specific needs to realize which service matches those needs.
We know that not all companies have the time to examine a large number of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
You shouldn’t expect simply a wide range of useful tools and flexible pricing from a reliable Customer Support Software. Almost as essential as core features is a trustworthy customer support. You want to ensure that when you have any questions about KANA Express or Pipedrive, or you face some problems, or maybe you’ll want to request a certain revision or feature beneficial to your business you can trust in a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. It’s also a big plus if you are able to profit from individual training or at the very least an FAQ you can use.
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