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Compare KANA Express vs NinjaOne (Formerly NinjaRMM)

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better KANA Express or NinjaOne (Formerly NinjaRMM)? If you want a reliable Customer Support Software product for your company you need to invest time and evaluate different alternatives. It doesn’t have to be challenging, and can be as straightforward as matching their functions in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can see KANA Express’s overall score of 6.5 and compare it against NinjaOne (Formerly NinjaRMM)’s score of 8.6; or KANA Express’s user satisfaction level at 96% versus NinjaOne (Formerly NinjaRMM)’s 93% satisfaction score.

The comparison will allow you to find out the good and bad points of each software, and make up your mind on which one fits you requirements better. On top of the robust features, the solution that’s simple to grasp and use is always the better choice.

We realize that not all people have enough time to scrutinize dozens of various services, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.

In case you are still having second thoughts about which service will work best for your company it might be a good idea to investigate each service’s social metrics. These metrics are quite often an indicator of how popular each service is and how large is its online presence. For instance, in case of Facebook KANA Express has 5838 likes on their official page while NinjaOne (Formerly NinjaRMM) profile is liked by 1486 people.

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