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Compare KANA Express vs Zendesk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better KANA Express or Zendesk? Comparing KANA Express and Zendesk, it is simple to see which Customer Support Software product is the more effective option. This guarantees that your company will be able to choose most productive and effective software. You can check the details, including available tools, costs, plans offered by each vendor, offer stipulations, and more

We also let you check their general scores to know which one seems to be better. KANA Express has 6.5 points for overall quality and 96% rating for user satisfaction; while Zendesk has 9.7 points for overall quality and 98% for user satisfaction. Similarly, you can also assess which vendor is more reliable by sending an email inquiry to both and check which company replies sooner.

Our experts made sure to review all popular Customer Support Software services that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.

You should keep in mind that even though both KANA Express and Zendesk may provide a reliable array of features every product may be created for a different company size. If you are analyzing various solutions you should give some attention to a company size they are catering to. Certain functionalities may scale up effectively for huge enterprises but if you own a small or mid-sized business it’s usually better to avoid paying for customized features that you might never actually use.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.