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Compare KANA Express vs Salesforce Service Cloud

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better KANA Express or Salesforce Service Cloud? If you’re experiencing a hard time picking the right Customer Support Software product for your needs, it’s a good idea to compare and contrast the available software and determine which solution offers more positive aspects. For example, here you can assess KANA Express (overall score: 6.5; user rating: 96%) vs. Salesforce Service Cloud (overall score: 9.6; user rating: 97%) for their overall performance.

It's also possible to see which one provides more features that you need or which has better pricing plans for your current budget. Using a clear table to compare their features will significantly boost the chances of finding the right product for your company. Take a closer look at other factors of the software such as ease-of-use, flexibility, scalability, and pricing terms.

Currently, the top solutions in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.

Every time you select a software that you are sure will be an actual asset for your team you shouldn’t simply focus on what professionals have to say about it. In many cases individual experience with the product will vary, depending on your own preferences and needs. This is why in our reviews we also offer our User Satisfaction Rating for each software to give you a quick overview of how real users of KANA Express and Salesforce Service Cloud rate their experience with the software. Our algorithm is based on advanced analysis of product appearances on other sites, social networks and blogs, so you are going to get a full and reliable picture of what other customers think about each product. In this example KANA Express got a total satisfaction rating at 96% while for Salesforce Service Cloud 97% of people say they had an enjoyable experience with it.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.