What is better KANA Express or VIZOR? Getting the most effective Customer Support Software product is all about assessing numerous solutions and figuring out the top application for your specific needs. Our proprietary system will give you a quick look at the general rating of KANA Express and VIZOR. For general quality and performance, KANA Express scored 6.5, while VIZOR scored 8.0. On the other hand, for user satisfaction, KANA Express earned 96%, while VIZOR earned 98%.
Below it's also possible to look at their features, terms, plans, etc. to find out which software will be more appropriate for your needs. One critical aspect to assess is whether the app allows you to toggle on/off restrictions on different types of users to limit the exposure of any sensitive business data.
Our experts made sure to review all popular Customer Support Software solutions available out there, but among them these three caught our special attention: Freshdesk, Freshdesk Omni, Zendesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
Every time you compare different Customer Support Software solutions you shouldn’t only look at their list of features and provided pricing plans. Keep in mind the solution should be matching your work processes and company so the more flexible their offer the better. Find our which OSes are supported by KANA Express and VIZOR and ensure you will get mobile support for whatever devices you use in your company. You should also learn which languages and countries are supported, as this might be a deal breaker for many firms.
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