VIZOR
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Web Experience Solutions
- Web Self-Service
- Knowledge management
- Live Chat
- Reporting and Analytics
- Virtual Assistant
Agent Experience Solutions
- Email Management
- Call Management
- Campaigns
- Knowledge Management
- Reporting and Analytics
- Whitemail Management
Social Experience Solutions
- Experience Analytics
- Experience Analytics Express
Pricing Info
Pricing Info
Pricing available by quote only. Contact KANA Express directly to learn more about their pricing details.
Integrations
Integrations
KANA Express operates well with the following business solutions and systems:
- LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Company Email
info@kana.com
Contact No.
Company's Address
2550 Walsh Ave, Suite 120
Santa Clara, CA 95051
United States
KANA Express Comparisons
Popular KANA Express Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT asset management
- Central repository
- Auto-discovery of devices
- Streamlined asset allocation
- Complete IT asset lifecycle tracking
- Automated employee on/off boarding
- Check in/out equipment loan
- Asset recovery
- Asset location tracking
- Supplier management
- Email alerts and reminders
- Documentation file repository
- Web-based configuration tools
- Dashboards and reports
- ServiceDesk and Incident Management
- Best practice processes
- Automatic ticket routing
- Self-service portal
- Multiple Escalation & SLA Support
- Customer feedback and surveys
- Software and License Management
- Central license repository
- Software request portal
- License compliance
- Purchasing integration
- Cloud and SaaS subscriptions
- Software normalization
- Versioning
- Suite consolidation
Pricing Info
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
Integrations
VIZOR integrates with the following business systems and applications:
- Microsoft SCCM
- LANSweeper Integration
- Active Directory
- LDAP Directory Integration
- Microsoft System Center (ConfigMgr)
- Exchange
- Dynamics GP
- Chromebook Management Console
- Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AUDI, SIEMENS, ORACLE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
IT Asset Management, ServiceDesk Issue and Incident Management, Software Asset and License Management system that covers the full IT asset lifecycle.
Company Email
solutions@vector-networks.com
Contact No.
Company's Address
VIZOR
541 10th Street, Unit 123
Atlanta, GA 30318
USA
VIZOR Comparisons
Popular VIZOR Alternatives
Every time you compare different Customer Support Software solutions you shouldn’t only look at their list of features and provided pricing plans. Keep in mind the solution should be matching your work processes and company so the more flexible their offer the better. Find our which OSes are supported by KANA Express and VIZOR and ensure you will get mobile support for whatever devices you use in your company. You should also learn which languages and countries are supported, as this might be a deal breaker for many firms.
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