What is better VIZOR or ScreenConnect? Getting the most appropriate Customer Support Software for your business is complicated with various features, choices, and offers to take note of. On the other hand, relying on our review directory will help you to streamline the necessary steps by showing all crucial products in one place.
As an illustration, you can match VIZOR and ScreenConnect for their tools and overall scores, in this case, 8.0 and 9.0, respectively. Similarly, you can compare which product has better general user satisfaction rating: 98% (VIZOR) and 96% (ScreenConnect) to learn which one is the better choice for your organization. Don’t simply pick the solution with the cheapest price, but the service that has the best value.
People who want to save some time or could use a IT Asset Management Software advice from our team may want to investigate these top choices for this year: monday.com, Salesforce Service Cloud, ServiceNow Asset Management.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In case you continue having doubts about which app will work best for your business it might be a good idea to check out each service’s social metrics. Such metrics are usually a way to see how popular every product is and how big is its online presence. For example VIZOR Twitter account has currently 201 followers. At the same time ScreenConnect Twitter is followed by 15200 users.
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