What is better VIZOR or NinjaOne (Formerly NinjaRMM)? If you’re experiencing a tough time picking the right Customer Support Software product for your needs, it’s a good idea to do a comparison of the available software and discover which tool offers more positive aspects. For instance, here you can assess VIZOR (overall score: 8.0; user rating: 98%) vs. NinjaOne (Formerly NinjaRMM) (overall score: 8.6; user rating: 93%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has better pricing plans for your current situation. Using a clear table to evaluate their features will significantly boost the chances of obtaining the best product for your company. Look closely at other factors of the software like if it’s easy to use, adaptability, scalability, and pricing options.
We did our best to review all popular IT Asset Management Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: monday.com, Salesforce Service Cloud, ServiceNow Asset Management.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
When you research different Customer Support Software apps you shouldn’t simply analyze their list of features and available pricing plans. Consider that the product should be adjusted to your requirements and business so the more flexible their offer the better. Learn what platforms are supported by VIZOR and NinjaOne (Formerly NinjaRMM) and be certain you will get mobile support for whatever devices you work on in your company. You should also learn which languages and countries are supported, because this could be a key element for many firms.
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