What is better VIZOR or NinjaOne (Formerly NinjaRMM)? If you wish for an effective Customer Support Software product for your company you need to make time to examine different alternatives. It doesn’t have to be complicated, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product functions. For instance, on this page you can see VIZOR’s overall score of 8.0 and compare it against NinjaOne (Formerly NinjaRMM)’s score of 8.6; or VIZOR’s user satisfaction level at 98% versus NinjaOne (Formerly NinjaRMM)’s 93% satisfaction score.
The comparison will help you spot the strengths and weaknesses of each application, and decide which one matches your requirements better. On top of the main features, the solution that’s simple to grasp and use is always the better option.
We are aware that not all companies have enough time to scrutinize dozens of various solutions, so we created a list of suggestions that you may find useful. Our top selections for the IT Asset Management Software category are: Salesforce Service Cloud, monday.com, ServiceNow Asset Management.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
No Customer Support Software will manate to cover all the requirements of a company. Even though main features of VIZOR and NinjaOne (Formerly NinjaRMM) are obviously a priority you should also carefully analyze the integrations provided by every service. Very often your team will already be using various kinds of B2B software in your company and it’s always better to select services that integrate well with each other. With that approach you will be able to guarantee an effortless transfer of information between your teams and services, which can significantly reduce time devoted to migrating between one service and the next.
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