What is better KANA Express or GoTo Resolve? It’s easy to our scoring system to help you get a general idea which Customer Support Software product is will work better for your business. For overall product quality, KANA Express received 6.5 points, while GoTo Resolve received 8.2 points. At the same time, for user satisfaction, KANA Express scored 96%, while GoTo Resolve scored 96%.
Information regarding their functions, tools, supported platforms, customer support, and more are provided below to help you get a more correct comparison. Remember to choose only the tools that you need to avoid wasting resources for features that you won’t be using.
Our experts made sure to review all popular Customer Support Software solutions that you can find out there, but among them these three deserved our special attention: Freshdesk, Freshdesk Omni, Zendesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
In the event you are still having second thoughts about which software will be best in your case it might be a good idea to examine each service’s social metrics. These metrics are frequently a way to see how popular every app is and how extensive is its online presence. For example KANA Express Twitter account has currently 2336 followers. At the same time GoTo Resolve Twitter is followed by 47900 people.
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