What is better GoTo Resolve or NinjaOne (Formerly NinjaRMM)? A sensible way to find the right Customer Support Software product for your firm is to evaluate the solutions against each other. Here you can compare GoTo Resolve and NinjaOne (Formerly NinjaRMM) and see their capabilities compared contrastively to help you decide on which one is the superior product.
Furthermore, you can compare their overall ratings, for instance: overall score (GoTo Resolve: 8.2 vs. NinjaOne (Formerly NinjaRMM): 8.6) and user satisfaction (GoTo Resolve: 96% vs. NinjaOne (Formerly NinjaRMM): 93%). Check their distinctive features and similarities and see which one outperforms the other. Likewise, anticipate the state of how your business will look like in the future; will your business outgrow the app in the next 3-5 years?
We are aware that not all businesses have enough time to examine dozens of various services, so we prepared a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
When you pick a app that you are sure will work best for your team you shouldn’t just focus on what experts have to say about it. Very often personal experience with the service may change, depending on specific goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each software to give you a quick overview of how real users of GoTo Resolve and NinjaOne (Formerly NinjaRMM) evaluate their experience with the product. Our system is built around complex analysis of product appearances on other sites, social networks and blogs, so you will receive a comprehensive and credible overview of what other people think about every app. In this case GoTo Resolve has a total satisfaction rating at 96% while for NinjaOne (Formerly NinjaRMM) 93% of people say they had an enjoyable experience with it.
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