What is better GoTo Resolve or BoldDesk? Finding the ideal Help Desk Software product is all about comparing numerous solutions and determining the top application for your specific needs. Our proprietary algorythm gives you an instant look at the general rating of GoTo Resolve and BoldDesk. For general quality and performance, GoTo Resolve scored 8.2, while BoldDesk scored 8.0. On the other hand, for user satisfaction, GoTo Resolve earned 96%, while BoldDesk earned 96%.
Below you can also look at their characteristics, terms, plans, etc. to determine what program will be more appropriate for your company. One key aspect to assess is whether the app allows you to toggle on/off limitations on various types of users to protect any sensitive business data.
Our team put a lot of effort to review all popular Help Desk Software solutions that you can find on the market, but among them these three deserved our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Please keep in mind that while both GoTo Resolve and BoldDesk may have a top quality set of features each solution may be created for a different company size. If you are analyzing various solutions you should pay attention to a business size they are aimed at. Some functionalities might scale up effectively for large enterprises but if you own a small or medium company it’s frequently more sensible to refrain paying for customized features that you may never have a chance to use.
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